Specialty Trades

How Nor-Pac Seating streamlined field operations

Industry: Installation Services
Location: Washington, USA
Team size: 10

0Paper timesheets left

Results that matter

Faster field timekeeping
AEP Build eliminated Nor-Pac’s reliance on paper timesheets by allowing field workers to log time digitally from job sites. This removed delays and saved significant administrative time previously spent collecting and verifying timesheets.
Reduced administrative work
Office staff can now review and correct time entries remotely, reducing back-and-forth communication with field crews. This has streamlined internal processes and improved reporting efficiency.
Automation and insights
Nor-Pac discovered additional features such as AI-powered form creation, PTO time types and customizable dashboards during their review. These tools create opportunities to modernize legacy workflows and improve data visibility as they expand their use of the platform.

The business

About Nor-Pac Seating

For over 30 years, Nor-Pac Seating has provided project management, design assistance and certified installation teams for seating venues throughout the Pacific Northwest. The company works with a variety of seating systems for stadiums, arenas and other large venues, partnering with leading manufacturers to deliver high-quality solutions. By implementing AEP Build, Nor-Pac has been able to support these services with more efficient field operations and digital workflows. The platform helps their team track field time, manage job data and streamline administrative tasks, allowing them to focus more on delivering high-quality installations and managing projects effectively.

The challenge

Before implementing AEP Build, Nor-Pac Seating faced several operational challenges common in field-based construction environments.

Nor-Pac previously relied on paper timesheets, which created delays and required office staff to spend significant time collecting and verifying field worker hours
Many of the company’s internal forms were outdated and not optimized for digital workflows, making documentation and updates inefficient
Scheduling coordination for field crews could sometimes lead to overlapping jobs and limited visibility into assignments
Due to the fast pace of work, the team had limited time to explore and fully implement the capabilities of new software tools

The solution

How AEP Build helped

AEP Build provided Nor-Pac with tools to digitize field operations, reduce administrative work and introduce new opportunities for automation and reporting. The platform helped streamline daily workflows while giving the team access to features they can expand on as their usage grows.

Digital Field Timekeeping
AEP Build replaced paper timesheets with digital time tracking, allowing field workers to log hours directly from job sites. This provides real-time visibility and eliminates delays caused by collecting paper records.
Remote Admin Management
Office staff can review and adjust time entries remotely, reducing the need for back-and-forth communication with field crews. This helps resolve issues quickly and keeps reporting accurate.
Custom Forms and Reporting
AEP Build’s customizable forms and export tools allow Nor-Pac to tailor reporting to their specialty contractor workflows. This flexibility helps track project data and streamline documentation.
AI-Powered Form Automation
Agentic AI can automatically convert PDFs into digital forms within the platform. This allows Nor-Pac to modernize legacy documents and simplify form creation across their workflows.

Looking ahead

Driving Digital Transformation with Confidence

Since implementing AEP Build, Nor-Pac Seating has improved the efficiency of its field operations by replacing paper timesheets with digital time tracking. This shift has reduced administrative delays and eliminated the need for office staff to chase down field crews for missing or incomplete records, allowing the team to access accurate time data more quickly.

As Nor-Pac continues to explore the platform, they are beginning to identify additional opportunities to streamline their workflows. Features such as AI-powered form creation, PTO time types and customizable dashboards have the potential to modernize many of their existing processes and improve visibility into project data.

Looking ahead, Nor-Pac plans to participate in additional training to further optimize their use of the platform and implement more advanced features. The team has also expressed interest in referring their subcontractor to AEP Build, recognizing the potential value of improved collaboration through a shared platform.