Specialty Trades

Stairline Railings streamlines operations and enables growth

Industry: Commercial & Residential Construction and Renovation
Location: Ottawa

1Platform replacing paper and spreadsheets

Results that matter

Unifying the team together
Stairline switched from using manual methods of working, such as paper and spreadsheets, to connecting everyone together into one digital platform.
Major cost & time savings
By having access to key project information right at their fingertips on any device, the Stairline team become much more efficient and organized.
A platform for future growth
With a fast growing business, Stairline needed a platform that could grow with them and manage unique workflows. That's why they invested in AEP Build.

The business

About Stairline Railings

Stairline Railings designs, builds and installs custom stairs and railings that showcase various styles. Their focus is on creating elegant and functional stairways that leave a lasting impression. With great pride in their work, they understand the importance of delivering beautiful and durable solutions that become an integral part of your space for years to come.

The challenge

Stairline Railings faced growing operational challenges driven by manual, paper-based workflows and disconnected spreadsheets. Project details were difficult to track, communication gaps slowed progress and inefficient processes created bottlenecks across teams. Seeking a solution that could streamline operations and adapt to their unique workflows, they turned to AEP Build.

Stairline Railings relied heavily on paper files and spreadsheets to manage projects, creating slow, manual workflows that made information sharing inefficient
Critical project details were scattered across documents and systems, making it difficult for team members to access accurate, up-to-date information without relying on others
Team members frequently had to approach the office project coordinator to retrieve project information, disrupting workflows and pulling focus away from core responsibilities
The company struggled to find a flexible, easy-to-use platform that could adapt to their unique processes and encourage high adoption among staff, limiting their ability to fully transition from analog to digital operations

The solution

How AEP Build helped

AEP Build became the unifying force behind Stairline Railings’ operations, connecting the entire team through a seamless, centralized platform that ensured everyone had access to the same up-to-date project information. By eliminating information silos and digitizing project documentation, AEP Build improved collaboration, strengthened compliance processes and increased overall efficiency. As Dominique shared, “AEP Build has made us feel much closer as a team since we now have access to the same information for active projects.” The platform not only streamlined day-to-day operations but also provided the documentation structure needed to meet Ontario’s Prompt Payment Legislation requirements under the revised Construction Act.

Centralized Project Information
Unified all project data in one platform, ensuring team-wide visibility and eliminating information silos.
Improved Team Collaboration
Enabled seamless access to shared information, helping the team feel more connected and aligned.
Digital Document Management
Digitized project documents, reducing reliance on paper files, minimizing risk of lost information and saving time.
Reduced Rework and Delays
Provided readily accessible measurements, materials, plans and photos. Eliminating the need to revisit customers for remeasurements.
Legislative Compliance Support
Helped maintain accurate, organized digital records required under Ontario’s Prompt Payment Legislation, supporting strict 14-day dispute and notice timelines.
Responsive Customer Support
Delivered ongoing communication, regular updates and incorporated user feedback into future releases.

“AEP Build has made us feel much closer as a team since we now have access to the same information for active projects.”

Dominique Lafleur

Business Manager, Stairline Railings

Looking ahead

Elevating Operations

Looking ahead, Stairline Railings plans to explore additional features and design customized workflows to support their growing business. Dominique expresses her enthusiasm, stating, "We aim to utilize all the capabilities that AEP Build offers over time."

Stairline Railings' partnership with AEP Build has transformed their operations, bringing their team closer together and driving substantial improvements in efficiency. By leveraging the customization and user-friendly design of AEP Build, Stairline Railings has harnessed the full potential of the platform, positioning their business for continued growth. The affordability and extensive features of AEP Build make it an ideal solution for both small businesses and larger enterprises seeking enhanced operational control and streamlined workflows.

At AEP Build, we are committed to empowering construction businesses with innovative solutions, and we are delighted to have played a pivotal role in Stairline Railings' success story.